Frequently Asked Questions

Find quick answers to common questions about admissions, programs, enrollment, and daily life at Smile Preschool & Nursery.

FAQs

Everything Parents Want to Know

We’ve answered some of the most common questions about our preschool, programs, admissions, and daily routines. If you need more information, our friendly team is always happy to help.

Frequently Asked Questions

Have Questions? We're Here to Help

Smile Preschool & Nursery welcomes children from 4 weeks to 5 years of age. We offer age-appropriate programs for infants, toddlers, preschoolers, and Pre-K, ensuring every child receives the right level of care, support, and education for their stage of development.

Smile Preschool and Nursery in Jersey City follows a play-based learning approach within a nurturing, home-like environment

To enroll your child in Smile Preschool and Nursery you can apply online here or contact us directly at (201) 963-8533

State Licensing: Smile Preschool and Nursery is a licensed child care center regulated by the New Jersey Department of Children and Families Office of Licensing, meeting state mandates for building codes, fire safety, and staff criminal background checks.

Monitoring Systems: Smile utilizes interior cameras and video monitoring systems to oversee common areas and classrooms.

Supervision and Ratios: Smile adheres to state-specified caregiver-to-child ratios depending on the age group (infants, toddlers, or preschool-age).

Environment: Smile maintains clean, designated play spaces with age-appropriate toys and standard compliant equipment.

CPR and AED staff certifications to handle cardiac or breathing emergencies.

Backpack: A regular, child-sized bag that fits folders and artwork.

Change of Clothes: A complete backup outfit (shirt, pants, underwear, socks) in a labeled zip-top bag.

Water Bottle: A reusable, leak-proof, and easy-to-open cup.

Meals and Snacks: Nut-free lunch and snacks if your specific program does not provide them.

Smile Preschool and Nursery in Jersey City keeps parents informed about their child’s daily progress and activities primarily through a user-friendly mobile app.

Daily App Updates: Parents receive regular, real-time updates, photos, and milestones through the facility’s dedicated digital application.

Direct Staff Communication: Teachers and caregivers maintain transparent, open lines of communication and are readily available during pickup/drop-off or via phone to discuss individual questions or behavioral progress.

Milestone Tracking: The facility aligns with hands-on learning and developmental paces tailored to each child, sharing observations on social, emotional, and cognitive growth.

Nursery Program: Serves infants and toddlers from 0 to 29 months old.

Preschool Program: Serves children from 2.5 to 6 years old (including toddlers ages 2–5).

Curriculum and Offerings

Play-Based Learning: Focuses on hands-on exploration and developmental growth.

Core Curriculum: Covers social-emotional skills, physical development, language and literacy, math and reasoning, science and STEAM, social studies, and creative arts.

On-Site ABA Therapy: Provides access to individualized support and therapy services within the school environment.

Bilingual Staff: Features teachers fluent in both English and Spanish.

Our school is open Monday – Friday 7:30AM – 6PM Specific program timings may vary depending on the age group. Please contact us for the latest schedule or to discuss the program that best suits your child.

Absolutely! We encourage parents and children to visit our preschool before making a decision. A school tour allows you to explore our classrooms, meet our caring teachers, experience our learning environment, and ask any questions you may have. Please contact us to schedule your visit.

Our nurturing environment helps children build confidence, independence, empathy, and positive relationships. Through play-based learning, group activities, circle time, storytelling, and guided interactions, we encourage children to express themselves, work together, solve problems, and develop the social and emotional skills they need to thrive in school and beyond.

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Experience our safe, nurturing, and engaging learning environment. Schedule a visit and discover how we help every child learn, grow, and thrive.

I’ve had such a good experience with Smile nursery, I’d recommend anyone looking at daycares in the area to consider Smile. My child started at Smile at 6mo and they were incredibly accommodating with his specific schedule and needs. They helped us with the transition to solid foods and their updates and feedback every day were really helpful. Smile sends pictures and real time updates throughout the day, and it’s nice to know what my child is up to all day. My child has been growing and learning so fast and I’m so happy and impressed with the environment at Smile.

Ms Debie and Rashida are especially sweet and caring. My child is happy to see them in the morning and he’s happy every day when I pick him up. They are so supportive to our family and it’s been a real pleasure working with them!

Katie M.
Parent of a Preschool Student

I recently discovered that SMILE Preschool (@smilepreschooljc) posted a photo of my daughter in a video on their Instagram without my consent. When enrolling, I explicitly refused permission for her image to be used in any online ads or marketing. This is a serious violation of my trust. Had I known about this sooner, I would have withdrawn her from the school immediately. This disregard for parents’ wishes is unacceptable and can put children’s privacy and safety at risk.

Original review: It would be ZERO stars if that was an option. Sherry Singh often mentions her reputation around Jersey City and talks about her family, but in my experience, it feels disingenuous. The moment money is no longer involved, her true priorities become clear, and the level of care and professionalism drops dramatically.

I’ve had a highly disappointing experience with SMILE Preschool. In 2023, I received an unsigned, homemade-looking childcare statement that couldn’t be verified for my taxes. After multiple follow-ups, I was told to wait until their accountant, Calvin Reid, returned in October 2024. When I reached out again, I was ignored, and during a call, the staff member acted like she didn’t know who the accountant was, then abruptly hung up on me. After that, I called the owner, Sherry Singh, who had previously given me her number. She responded aggressively and unprofessionally, speaking over me and then hanging up on me as well.

Additionally, when my family had to relocate to Texas, I informed the school as early as possible that my daughter’s last day would be October 11. Instead of understanding our situation (I had to leave my job and couldn’t afford childcare for time we wouldn’t even be in the state), they coldly insisted we pay through November 12, 2024, per their policy, with no consideration of our hardship. This lack of empathy made me pull my daughter out weeks earlier than planned, even though we had already paid.

Overall, the unprofessionalism and lack of care for families is unacceptable, and I cannot recommend this daycare to anyone.

Goddess M.
Parent of a Preschool Student